Frequently asked questions about the portable coffee maker
Can it be used with ground coffee and pods?
Can it be used with ground coffee and pods?
This is possible however we recommend to choose one of the two since your coffee will be too strong or it is not according to desired flavor.
How long does a single charge last?
How long does a single charge last?
It can last up to 20 extraction with a single charge.
How easy is it to clean and maintain?
How easy is it to clean and maintain?
The portable coffee maker comes with a few parts that are very easy to clean and maintain.
Is it compatible with usb- chargers?
Is it compatible with usb- chargers?
Yes it is.
Is it easy to disassemble?
Is it easy to disassemble?
Yes it is very easy to disassemble you have to screw everything on/off to disassemble/assemble the portable coffee maker.
Legal frequently asked questions
How do I place an order?
How do I place an order?
Simply browse our products, add your chosen items to the cart, and proceed to checkout. Follow the steps to enter your shipping and payment information to complete your purchase.
Can I modify or cancel my order after placing it?
Can I modify or cancel my order after placing it?
Yes, you can modify or cancel your order within 24 hours of placing it. Please contact our customer service team at info@pocketbrewcoffee.com for assistance.
How can I track my order
How can I track my order
Once your order is shipped, you will receive a confirmation email with a tracking link. You can use this link to monitor the delivery progress
Is my payment information secure?
Is my payment information secure?
Yes, we use secure encryption technology to protect your payment details and ensure a safe shopping experience.
What is your return policy?
What is your return policy?
We offer hassle-free returns within 30 days of receiving your order. Items must be in their original packaging, and accompanied by a receipt.
How do I initiate a return or exchange?
How do I initiate a return or exchange?
To start a return or exchange, contact us at info@pocketbrewcoffee.com with your order number and the reason for the return. We’ll guide you through the process.
When will I receive my refund
When will I receive my refund
Refunds are processed within 5 business days of receiving the returned item. The refund will be issued to your original payment method.